Farès Chmait has been recognized as the top services provider of the year in terms of sales training. His unique sales technique combines emotional intelligence and ontological/active listening to captivate the attention of potential customers by addressing the mind, the heart and the wallet. Farès Chmait is a renowned expert in emotional intelligence, negotiation, true […]
It’s impossible not to communicate. Whether we speak or remain silent, whether we want to or not, all behavior, conscious or unconscious, voluntary, or involuntary, is a form of communication. To be a better listener, you need to meet the other person in his/her “world model”. The openness you show and the trust you […]
I don’t have any stress at all. I have some stress, but I don’t need more. I have a lot of stress doing my job. I have a lot of stress dealing with my boss I have a lot of stress in my personal life (better half, kids, home maintenance, etc.) OMG! – My stress […]
We live in exciting times where uncertainty is present, and changes are rapidly happening. While many may perceive chaos and ambiguity, others may see evolution and growth. The anatomy of character, whom we have become and whom we believe we are, our past and our interpretation of ourselves and others, can often result in situations […]
We’ve all felt the excitement of starting a new job: the butterflies in your stomach as you get ready in the morning, the enjoyment in meeting your new team members, that spark of curiosity and desire to bring new ideas to the table at every staff meeting and the sense of pride you get when […]
Despite formerly held, outdated expectations that emotions have no place in a corporate setting, anyone would agree that, in fact, the workplace is often an emotional war zone. Tears, tantrums and emotional outbursts are not so uncommon in the office; and when the office suddenly becomes someone’s kitchen table, stress levels tend to go sky-high. […]
Emotional intelligence has become increasingly relevant for effective leadership and organizational success. In the words of Komosuke Matsushita, founder of Matsushita Electric: “Business is now so complex and so difficult, the survival of firms so hazardous in an environment increasingly unpredictable, competitive and fraught with danger, that their continued existence depends on the day-to-day mobilization […]
With Farès Chmait Research findings in different Western countries point to rising insecurity, increasing stress, and the prevalence of Anxiety as a social mood. Some basic moods of life Two moods arise from our relationship to uncertainty. These two moods are wonder and anxiety. In a world of accelerating and often disruptive change, uncertainty has […]
Qu’est-ce qui vous pousse à sortir de votre lit le matin? Quelles sont vos premières pensées? Les premiers mots de votre dialogue interne? J’aime poser ces questions qui servent de miroirs afin de connaître ce qui motive réellement les gens dans la vie et, surtout, pour comprendre où ils puisent leur source de motivation au […]
